Innovation Advisory Board

Senior Customer Insights Specialist

Ella has been at SCIEX for 22 years. She is Senior Customer Insights Specialist, supporting Voice of Customer research projects at SCIEX. Working closely with the Director of Market and Competitive Insights, and with business units’ stakeholders across key functions, to closely align products and services with customer needs, shaping the customer journey. Ella manages the SCIEX Innovation Advisory Board, a diverse community helping to shape the future of innovation at SCIEX through regular customer insight activities. Outside work, Ella enjoys home décor & design as well as crafting, she loves spending time with her family.

Senior Application Scientist at SCIEX

Holly has been with SCIEX for over 5 year working on the SCIEX OS software research and development team, with a primary domain focus on nominal mass spectrometry data acquisition and processing. Prior to joining SCIEX, Holly worked as a Senior Analytical Technologist at the Ontario Ministry of the Environment and Climate Change where she worked on method development for emerging environmental contaminants. She holds a Ph.D in Environmental Chemistry from the University of Toronto, specializing in the environmental chemistry and toxicology of perfluoroalkyl and polyfluoroalkyl substances (PFASs) used in commercial products. Outside of work, Holly enjoys playing softball, travelling, and trying out science experiments with her 4-year-old toddler.

Jen joined the software team as SCIEX OS product manager in February 2021 with a strong sales and technical background having spent over 16 years with the AB/SCIEX family. She started her career at SCIEX as a Field Applications Scientist, then as a Sr. Account Manager in the Southern US Sales Region followed by Key Account Manager for the Americas. Jen holds a B.A. in Chemistry from Hendrix College, a M.S. in Chemistry from University of Texas at Dallas and a Ph.D. in Analytical Chemistry from Arizona State University where she focused on MALDI MS of biomolecules under her mentor Dr. Peter Williams. She moved into the world of LC/MS through her time as a post-doc at The University of New Mexico under Dr. Christie Enke. In her free time, Jen enjoys running, competing in triathlons and cooking. Jen is based remotely in Texas with her husband, three cats and 2 dogs.

Morgan Mitchell has a Ph.D. in Biochemistry from the University of Houston and has a background in mass spectrometry and proteomics. Her research focused on affinity purification mass spectrometry method optimization, novel proteins found in dormancy mechanisms in Mycobacterium tuberculosis, and optimization and validation of affinity purification of specific phosphotyrosine protein motifs used in a novel microfluidic peptide microarray technology (µPepArray™) to determine signaling pathways in human pancreatic cancer cells. She is currently a new associate product manager in the software unit. She enjoys scrapbooking, reading, and spending time with family and friends.

Thanh has been with SCIEX for over 9 years, in roles ranging from Software Verification to Application Scientist for biotherapeutic processing software applications. She joined the Customer Insight group in October 2021, bringing with her, her experience in software development and knowledge of biotherapeutic characterization. Prior to joining SCIEX, Thanh completed her post-doctoral studies at the University of Toronto. She holds a Ph. D. in Chemistry from the University of Western Ontario specializing in protein characterization using mass spectrometry.  Outside of work, she enjoys travelling, cooking, and spending time with her friends and family. Thanh is based remotely in Ontario with her extra-fluffy Pomeranian.

Vanaja is a Senior Technical Product manager supporting the SCIEX OS software platform. Vanaja has been with the company for over 13 years. She has been focusing on product planning and execution throughout the SCIEX OS product lifecycle, including gathering and prioritizing features and customer requirements, defining the product vision, and working closely with research and development, sales, marketing and support to ensure it has great customer satisfaction. Prior to joining SCIEX, Vanaja has worked as Bioanalytical Scientist working on pre- clinical and clinical studies in pharmaceuticals and CROs. In her free time, she enjoys spending time outside with her family and playing tennis.