Andrea Mueller

Introducing the SCIEX resource hub: All your resources, one place

May 27, 2026 | Blogs, Support, Technology, Training | 0 comments

Read time: 2 minutes

Finding the right information shouldn’t slow you down. Whether you’re troubleshooting your mass spec, learning something new, or optimizing performance, access to the right resources at the right moment makes all the difference.

That’s why we’re excited to introduce the SCIEX resource hub, a powerful, centralized destination that brings everything you need together in one seamless experience.

One hub. Endless possibilities.

The new resource hub, fully integrated into the SCIEX Now ecosystem, is more than just a content library. It’s a connected environment where knowledge, tools, and expertise come together to support you at every step of your journey, helping you solve the most impactful analytical challenges in quantitation and characterization.

Instead of searching across different locations, you can now find everything in one place – organized, accessible, and ready when you need it.

What you’ll find inside

The resource hub brings together a comprehensive set of tools and resources to help you move from question to action, faster and with confidence:

Knowledge base articles to resolve issues fast and reduce downtime
Self-paced learning in-person at your site or virtually, to upskill on your schedule, anytime
Instructor-led training to build hands-on expertise, your way
Technical notes and SCIEX how-to resources for proven methods and real-world workflows
Trusted regulatory documents to stay compliant with global standards
User guides to install, run and maintain systems with confidence
Featured workflows to accelerate testing across key applications from biopharma, pharma, clinical, environmental, food safety, forensics, and omics research.

A smarter experience, built around you

The more you use the resource hub, the more powerful it becomes.

When you log in, you can:

Save and revisit your favorite resources
Access personalized content tailored to your instruments and workflows
Spend less time searching and more time applying insights

It’s a smarter, more intuitive way to engage with SCIEX knowledge, designed around how you work.

Why it matters

The resource hub is built to support you wherever you are on your journey:

Getting started with a new LC-MS or CE system
Solving a technical challenge
Implementing a new workflow
Or optimizing lab performance

With everything in one place, you can move faster, smarter, and with greater confidence.

How to access the resource hub

Getting started is simple:

Access the resource hub directly through SCIEX Now
Use the integrated search to find relevant content quickly
Navigate the intuitive landing page to discover featured resources and workflows

See it for yourself

The best way to experience the resource hub is to explore it firsthand.

Explore the SCIEX resource hub >
Log in or create a SCIEX Now account to unlock a personalized experience and keep the resources that matter most right at your fingertips.

Start exploring and transforming how you access knowledge today!

Celebrating customer experience: Insights from SCIEX leaders

Customer Experience Day (CX Day) is a special occasion for SCIEX, celebrated every first Tuesday in October. It’s a day dedicated to recognizing the incredible value of our customers and the relentless dedication of our associates who strive to make every interaction meaningful. At SCIEX, our commitment to customer experience is woven into the fabric of everything we do. From providing cutting-edge solutions to offering unwavering support, we aim to build lasting relationships and exceed expectations. Join us as we delve into the insights from our leaders on what customer experience means to SCIEX and how it shapes our journey.

Why traditional MS/MS falls short for ADCs and how electron-activated dissociation (EAD) changes the equation

Antibody-drug conjugates (ADCs) are among the most promising—and analytically demanding—modalities in biopharma today. By combining large, heterogeneous antibodies with chemically labile payloads and linkers, ADCs introduce a level of structural complexity that challenges conventional analytical workflows. It also poses the challenge that the very features you need to measure are often the easiest to lose during analysis.

Six benefits of remote support every laboratory should know

Imagine having a tech expert at your fingertips to solve computer issues or a fitness trainer guiding you through workouts from the comfort of your home. In today’s fast-paced world, the ability to provide and receive service and support remotely is no longer a luxury but a necessity. Whether it’s troubleshooting a software issue, repairing a device, offering customer assistance, or enjoying the convenience of telehealth as a private individual, remote capabilities have revolutionized how businesses operate and how individuals get help

Posted by

Andrea Mueller

Andrea holds a degree in Business Administration with a specialization in Marketing and Communication. She brings over 15 years of experience to her role as Global Marketing Manager at SCIEX, where she is responsible for developing strategic and tactical global marketing programs for SCIEX aftermarket business. Andrea is focused on building positioning, messaging, content, and integrated outbound marketing campaigns to establish a strong footprint for SCIEX to support its service, training, and support portfolio. Andrea spent the first part of her career working at a pharmaceutical organization in a communication and event function before joining the SCIEX team in 2012 as a Regional Marketing Specialist. She is passionate about enhancing customer experiences in the life science industry.

0 Comments