GEN-MKT-18-7897-A
May 6, 2019 | Blogs, Software, Technology | 0 comments
You’ve bought your mass spectrometer. You’ve installed all your hardware. You’ve got your operating software set up. You’ve mastered your software workflow modules to optimize quantitative and qualitative data processing. That’s it, right?
Even though your system is running smoothly, you’ll need to stay current with new software features to make your job easier, expand your system’s capabilities, and grow your lab´s productivity. The best way to do this is with a Software Support Contract.
A support plan gives you access to new releases and bug fixes for either your instrument software that is provided with the instrument, or non-instrument software (application vertical software), or both.
We publish software updates several times a year as new features and capabilities become available. Recently, new versions of SCIEX OS Software were released. Application vertical software can also be affected by hardware and third-party software updates. Remaining current with all of your software will help minimize potential instrument downtime.
Our software support contracts portfolio comes with a variety of features and benefits matching your unique needs and requirements.
Although we all expect the solutions we buy and install to work easily and consistently, technology – especially complex systems made up of lots of components sitting on a network – may require vendor support to get up and running. There are also times when you may just need some advice on how best to approach a hardware change, software update or day-to-day user questions. Having a support agreement already in place can save you time, money, and hassle.
Compare the ease of picking up the phone to connect to a friendly support technician, with no need to consider cost or process, with the alternative:
SCIEX Software Support Plans also let you jump the queue to get priority support before users who don’t have one. And, they’re renewed on an annual basis, so your coverage never needs to lapse.
Want to know more, sign up for a plan that matches your lab’s goals or check the status of your current agreement?Contact Us >
Produced by certain moulds, thriving in crops such as grain, nuts and coffee, mycotoxins have contaminated agriculture and food production industries for a long time. To intensify the challenge, mycotoxins are resilient, not easily broken down and ensuring the safety of food supply chains requires comprehensive solutions and we are here to share those solutions with you.
Electron-Activated Dissociation (EAD) is transforming the fields of metabolomics and lipidomics by providing enhanced fragmentation techniques that offer deeper insights into molecular structures. In September, Technology Networks hosted a webinar, “Enhancing Mass-Based Omics Analysis in Model Organisms,” featuring Dr. Valentina Calabrese from the Institute of Analytical Sciences at the University of Lyon. Valentina shared her insights on improving omics-based mass spectrometry analysis for toxicology studies using model organisms, particularly in metabolomics and lipidomics. This blog explores the additional functionalities EAD offers, its benefits in untargeted workflows, its incorporation into GNPS and molecular networking, and the future role it could play in these scientific domains.
Liquid chromatography-tandem mass spectrometry (LC-MS/MS) has gained significant attention in the clinical laboratory due to its ability to provide best-in-class sensitivity and specificity for the detection of clinically relevant analytes across a wide range of assays. For clinical laboratories new to LC-MS/MS, integrating this technology into their daily routine operations may seem like a daunting task. Developing a clear outline and defining the requirements needed to implement LC-MS/MS into your daily operations is critical to maximize the productivity and success of your clinical laboratory.
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