Andrea Mueller

The myth of costly training: debunked.

May 6, 2025 | Blogs, Instrument maintenance, Optimizing Performance, Technology, Training | 0 comments

Read time: 3 minutes

“It costs too much to send people out or bring in a trainer to our laboratory.”

This is a frequent objection when discussing the value of training and development for organizations within the analytical science industry. Contrary to widespread belief, the cost of training is a worthwhile investment that can lead to reduced turnover, increased loyalty, and improved laboratory operations. Moreover, analytical laboratory staff and managers who acquire new skills are more likely to stay and apply their knowledge within the organization, debunking the myth that they will leave. Finally, while poorly executed training can be dull, well-designed programs are engaging and highly effective.

The importance of consistent training

As analytical organizations grow, there is an even greater need to train scientists and operators more consistently to meet tight deadlines, handle increasing samples, and meet data quality expectations. A high rate of employee turnover also affects the productivity of labs worldwide. Consistent training helps today’s labs stay competitive, whether the goal is sample throughput, therapeutic development, or publication.

With consistent training, labs can:

Help ensure new staff are up to date on current processes and practices
Better solve assay problems without outside consultation
Perform basic maintenance of instrumentation

Resulting in:

Higher productivity
Lower instrument downtime
Employee success and career development

Whether you are a beginner, intermediate, or advanced user, training in mass spectrometry and capillary electrophoresis is essential to keeping pace with the ever-changing technology landscape and workflow innovations.

The Learning Hub helps you get the most from SCIEX instruments.

The SCIEX Now Learning Hub offers practical and valuable knowledge that can be applied directly to your workflow. It is dedicated to helping scientists and operators achieve their scientific, professional, and personal development goals through comprehensive training programs, in your lab, online, or at a SCIEX training center.

Let’s uncover why investing in mass spectrometry training is a smart move for any analytical science business and how the benefits far outweigh the perceived drawbacks:

Master innovative techniques

Gain hands-on experience with the latest mass spectrometry technologies and methodologies. Our training ensures you stay at the forefront of scientific advancements.

Enhance analytical skills

Develop a deep understanding of mass spectrometry principles and applications. Improve your ability to analyze complex samples with precision and accuracy.

Boost laboratory efficiency

Streamline your workflows by utilizing software automation features to their full capacity to increase productivity. Our training helps you optimize instrument performance and data analysis, saving time and resources.

Ensure data integrity

Learn best practices for maintaining data quality and integrity. Our programs cover essential topics like calibration, validation, and troubleshooting.

Stay compliant

Stay up to date with industry regulations and standards. Our training ensures your laboratory meets all compliance and proficiency requirements, minimizing risks.

Foster innovation

Empower your team to think creatively and solve complex problems. Our training encourages innovative approaches to research and development. Preparing your organization for tomorrow’s opportunities

Advance your career

Enhance your professional skills and credentials. Our certifications in mass spectrometry open doors to new career opportunities and advancements.

Regarding mass spectrometry training, your go-to source should be people who know the technology, applications, workflows, and methods best. That’s why SCIEX offers diverse and flexible learning options with best-in-class content that helps you get the most out of your SCIEX LC-MS and CE systems and take your lab to the next level.

Since we all have different learning styles and preferences, we have put together a course catalog that includes a variety of training methods and offerings. You can choose from over 300 self-paced eLearnings or search for an instructor-led course near you. Get your learning journey started today!

Once you select the course of interest, you will be directed to the SCIEX Now Learning Hub for enrollment (login required).

How SCIEX Now empowers mass spec users to work with more control, clarity and confidence

In this interview, Andy Wilcox, Senior Market Development Manager, Aftermarket and Software, speaks with Susanna Baqué, Senior Director of Global Customer Experience, about how SCIEX Now gives customers one connected digital workspace to manage instruments, reduce time spent searching for information, resolve issues faster and keep their laboratory running more efficiently and with greater confidence.

Bioanalysis across modalities: Advancing confident decisions with modern LC‑MS strategies

As therapeutic pipelines continue to diversify, bioanalysis is being asked to do more than ever before. From small molecules to complex biologics, today’s scientists must generate high‑quality, reliable data across a growing range of molecule types and workflows, often under increasing time pressure.

The rules have changed

Regulated laboratories are evolving faster than ever. New analytical modalities, higher sample throughput, increasing regulatory scrutiny, and leaner teams are reshaping how work gets done. At the same time, expectations for data integrity, standardization, and operational efficiency continue to increase complexity and/or scope. In this environment, LC-MS software is no longer simply an instrument control platform—it has become a critical part of a laboratory’s quality management system. The question is no longer whether your lab has changed, but whether your software has evolved to support the way regulated labs operate today, and if they are ready and able to meet the demands, they will face tomorrow.

Posted by

Andrea Mueller

Andrea holds a degree in Business Administration with a specialization in Marketing and Communication. She brings over 15 years of experience to her role as Global Marketing Manager at SCIEX, where she is responsible for developing strategic and tactical global marketing programs for SCIEX aftermarket business. Andrea is focused on building positioning, messaging, content, and integrated outbound marketing campaigns to establish a strong footprint for SCIEX to support its service, training, and support portfolio. Andrea spent the first part of her career working at a pharmaceutical organization in a communication and event function before joining the SCIEX team in 2012 as a Regional Marketing Specialist. She is passionate about enhancing customer experiences in the life science industry.

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