The rules have changed by SCIEX Community | Jul 10, 2026 | Blogs, Instrument maintenance, SCIEX OS software, Support, TechnologyRegulated laboratories are evolving faster than ever. New analytical modalities, higher sample throughput, increasing regulatory scrutiny, and leaner teams are reshaping how work gets done. At the same time, expectations for data integrity, standardization, and operational efficiency continue to increase complexity and/or scope. In this environment, LC-MS software is no longer simply an instrument control platform—it has become a critical part of a laboratory’s quality management system. The question is no longer whether your lab has changed, but whether your software has evolved to support the way regulated labs operate today, and if they are ready and able to meet the demands, they will face tomorrow.
The wakeup call by SCIEX Community | Jul 10, 2026 | Blogs, Instrument maintenance, SCIEX OS software, Support, TechnologyAnalyst software has long been a trusted foundation in regulated LC-MS laboratories—and for many, it still performs reliably today. But regulated environments are evolving faster than ever. As labs transition to Windows 11, strengthen cybersecurity policies, modernize IT infrastructure, and prepare for future compliance expectations, software decisions are no longer just about what works today—they’re about managing tomorrow’s risk. Analyst will not be supported on Windows 11. While some labs may continue operating in unsupported environments temporarily, the bigger question is: when that risk becomes reality, will your lab be reacting under pressure—or executing a planned mitigation strategy with confidence?
The myth of costly training: debunked. by Andrea Mueller | May 6, 2025 | Blogs, Instrument maintenance, Optimizing Performance, Technology, TrainingAs analytical organizations grow, there is an even greater need to train scientists and operators more consistently to meet tight deadlines, handle increasing samples, and meet data quality expectations. A high rate of employee turnover also affects the productivity of labs worldwide. Consistent training helps today’s labs stay competitive, whether the goal is sample throughput, therapeutic development, or publication.
Six benefits of remote support every laboratory should know by Andrea Mueller | Apr 11, 2025 | Biopharma, Blogs, Environmental / Industrial, Food / Beverage, Food and Beverage, Forensic, Instrument maintenance, Life Science Research, Optimizing Performance, Pharma, Service, Support, Technology, TrainingImagine having a tech expert at your fingertips to solve computer issues or a fitness trainer guiding you through workouts from the comfort of your home. In today’s fast-paced world, the ability to provide and receive service and support remotely is no longer a luxury but a necessity. Whether it’s troubleshooting a software issue, repairing a device, offering customer assistance, or enjoying the convenience of telehealth as a private individual, remote capabilities have revolutionized how businesses operate and how individuals get help
6 Signs it’s time for a new vendor by Michael Wonski | Dec 12, 2024 | Blogs, Instrument maintenance, Optimizing Performance, TechnologyA lab’s success depends on many factors from instrument quality to efficient operations, including being partnered with the right vendor. A vendor is more than just a supplier. They should provide you with a high-level quality of support in maximizing the lifespan and performance of your systems, reducing downtime, enhancing ROI and more. How do you know if you’re partnered with the right one? Here are six signs it might be time to find someone new.
Methods for OPI electrode cleaning for Echo® MS system electrodes by Christie Hunter | Nov 23, 2022 | Echo® MS+ system, Instrument maintenance, SCIEX information, TechnologyDepending on the samples you are running on the system, it is possible for the Open Port Interface (OPI) electrode to become dirty or occluded over time. Below are two different cleaning strategies that can help you maintain your Echo® MS system and keep your OPI...
EchoMS OPI Leakage Issue by Amanda Bergamin | Jan 9, 2022 | Discovery, Echo® MS+ system, Instrument maintenance, Questions, SCIEX OS softwareWhat is the best way to determine if a recurrent OPI leak during standard operation is due to a faulty/ fouled OPI probe head or a fouled/damaged electrode or poor flow rate optimization?
Tips to maximize electrode lifetime for Echo MS system by Mackenzie Pearson | Aug 24, 2021 | Biopharma, Data acquisition, Echo® MS+ system, Environmental / Industrial, Food / Beverage, Instrument maintenance, Life Science Research, Pharma, SCIEX information, TechnologyWhile it’s easy to think of the Echo® MS system as an ultrafast LC system in front of the SCIEX Triple Quad 6500+ mass spectrometer, the system operates on fundamentally different principles. For this reason, it requires different routine maintenance to keep it...
Echo MS system maintenance operations by Rolf Kern | Aug 24, 2021 | Biopharma, Echo® MS+ system, Environmental / Industrial, Food / Beverage, Instrument maintenance, Life Science Research, Pharma, SCIEX information, TechnologyThe Echo® MS system is a robust platform, and like any other platform, requires some routine maintenance on a regular basis. Here are 3 maintenance steps that can help you ensure consistent, reliable performance: Immediately before use or after switching carrier...
Standard front-end cleaning for TripleTOF systems by Christie Hunter | Aug 10, 2021 | Instrument maintenance, QTOF, SCIEX information, TechnologyGeneral points: Use of laboratory deionized (DI) water is specified at points in the procedure. However, if there are any concerns regarding quality, please utilize a reputable supplier of pure deionized water (>18.2M ohm). 5-10 liters will typically be required...