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The SCIEX Software Roadmap – The Journey Towards Windows 10 Compatibility is Complete

Feb 22, 2019 | Blogs, Software, Technology | 0 comments

At SCIEX we are committed to providing you with the most up-to-date tools and technologies to meet the evolving needs of the laboratory. As part of that commitment, we were introducing our software product roadmap towards Windows 10 compatibility back in 2017. Many of you are making long-term investments in SCIEX technologies, and we recognize how important it is for you to have visibility of new features coming down the road. As of February 2019, we can proudly announce that our complete suite of software solutions supports the Microsoft Windows 10 operating system (OS). 

Our internal roadmap is a living document – it changes weekly to adapt quickly, respond to demand, capture opportunities, and optimize resources.  While this roadmap was subject to change and we were not able to provide exact estimates or timelines on feature releases we hope it helped provide some insight into when individual SCIEX applications were made available on Windows 10.

Future-Proof Your System by Moving to Windows 10
Presumably, you are aware that as of January 14, 2020, Microsoft will no longer support the Windows 7 OS. Therefore, your organization may already have started or completed the migration process to Windows 10, securing that you will receive continued support from Microsoft, 64-bit computing capabilities, and the peace of mind that comes with working in a more secure lab environment.

As your laboratory moves on to Windows 10, you will be required to purchase new acquisition PCs for instrument control. Since we do not want your computer to hold you back, SCIEX has created a solution for a seamless upgrade, the new SCIEX Alpha Workstation 2020 has just launched. Find out more about the benefits of getting up to speed with an upgrade to Windows 10 and to take advantage of our special upgrade programs. 

Upgrading Analyst® Software for Compatibility with Windows 10  
As always, our roadmap is completely defined by building the best product we can for you.  Contact us anytime, if you have questions about the Windows 10 upgrade path or want to learn how to increase your lab’s productivity with our Windows 10 compatible software suite.

Celebrating customer experience: Insights from SCIEX leaders

Customer Experience Day (CX Day) is a special occasion for SCIEX, celebrated every first Tuesday in October. It’s a day dedicated to recognizing the incredible value of our customers and the relentless dedication of our associates who strive to make every interaction meaningful. At SCIEX, our commitment to customer experience is woven into the fabric of everything we do. From providing cutting-edge solutions to offering unwavering support, we aim to build lasting relationships and exceed expectations. Join us as we delve into the insights from our leaders on what customer experience means to SCIEX and how it shapes our journey.

Why traditional MS/MS falls short for ADCs and how electron-activated dissociation (EAD) changes the equation

Antibody-drug conjugates (ADCs) are among the most promising—and analytically demanding—modalities in biopharma today. By combining large, heterogeneous antibodies with chemically labile payloads and linkers, ADCs introduce a level of structural complexity that challenges conventional analytical workflows. It also poses the challenge that the very features you need to measure are often the easiest to lose during analysis.

Six benefits of remote support every laboratory should know

Imagine having a tech expert at your fingertips to solve computer issues or a fitness trainer guiding you through workouts from the comfort of your home. In today’s fast-paced world, the ability to provide and receive service and support remotely is no longer a luxury but a necessity. Whether it’s troubleshooting a software issue, repairing a device, offering customer assistance, or enjoying the convenience of telehealth as a private individual, remote capabilities have revolutionized how businesses operate and how individuals get help

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