GEN-MKT-18-7897-A
Aug 7, 2017 | Blogs, Technology | 0 comments
Did you know you can access Knowledge Base Articles for trending user questions compiled and answered by SCIEX support experts? Doing so may help to reduce your support calls, not to mention downtime. Instead of waiting for a problem to occur, you can stay on top of it, and be a part of the solution. To give you an idea of trending articles, consider the how this past month saw questions and answers including:
As you will see, many of the new articles are focused on our SCIEX industry-leading software such as SCIEX OS and BioPharmaView. Make sure to visit the Knowledge Base to learn all the tips and trick so that you can get the max out of your software.
What is Premium Access Content?Now to the business of premium versus non-premium content. Premium Access Content is available to customers who own a mass spectrometer or CE instrument under warranty, or to anyone who has purchased a Software Support Plan. More specifically, the difference between premium and non-premium content is that premium content includes access to advanced workflows.
Knowledge Base Articles versus Community DiscussionsThe difference between the Knowledge Base Articles and Community Discussions is that Knowledge Base Articles come from the SCIEX support team and are based on common questions. If we see a trend in customer inquiries, the support team will create and post an article to help everyone out. Alternatively, the community is the ideal place to pose a question and get help from your peers. See a question that has yet to be answered?
Whether we are raising glasses of rosé in a vineyard in France or enjoying a lager in a casual street restaurant in China, it is likely that the last thing on many people’s minds is the chemical risks from their beverage. Unless you work in food science, then it might actually be the first thing.
As PFAS regulations tighten globally, laboratory managers are navigating a complex economic landscape. Whether operating in a commercial or non- commercial setting, the pressure to deliver accurate, defensible, and timely PFAS data is mounting. At SCIEX we understand that the right technology can turn this regulatory challenge into a strategic opportunity.
The Echo® MS+ system is a novel platform for Acoustic Ejection Mass Spectrometry (AEMS) and combines the speed of acoustic sampling with the selectivity of mass spectrometry. This platform has been designed for high throughput analysis of small and large molecules. The technology combines Acoustic Droplet Ejection (ADE), an Open Port Interface (OPI) and could be coupled with the SCIEX Triple Quad 6500+ system or the ZenoTOF 7600 system.
Posted by
You must be logged in to post a comment.
Share this post with your network