GEN-MKT-18-7897-A
May 6, 2019 | Blogs, Software, Technology | 0 comments
You’ve bought your mass spectrometer. You’ve installed all your hardware. You’ve got your operating software set up. You’ve mastered your software workflow modules to optimize quantitative and qualitative data processing. That’s it, right?
Even though your system is running smoothly, you’ll need to stay current with new software features to make your job easier, expand your system’s capabilities, and grow your lab´s productivity. The best way to do this is with a Software Support Contract.
A support plan gives you access to new releases and bug fixes for either your instrument software that is provided with the instrument, or non-instrument software (application vertical software), or both.
We publish software updates several times a year as new features and capabilities become available. Recently, new versions of SCIEX OS Software were released. Application vertical software can also be affected by hardware and third-party software updates. Remaining current with all of your software will help minimize potential instrument downtime.
Our software support contracts portfolio comes with a variety of features and benefits matching your unique needs and requirements.
Although we all expect the solutions we buy and install to work easily and consistently, technology – especially complex systems made up of lots of components sitting on a network – may require vendor support to get up and running. There are also times when you may just need some advice on how best to approach a hardware change, software update or day-to-day user questions. Having a support agreement already in place can save you time, money, and hassle.
Compare the ease of picking up the phone to connect to a friendly support technician, with no need to consider cost or process, with the alternative:
SCIEX Software Support Plans also let you jump the queue to get priority support before users who don’t have one. And, they’re renewed on an annual basis, so your coverage never needs to lapse.
Want to know more, sign up for a plan that matches your lab’s goals or check the status of your current agreement?Contact Us >
The Echo® MS+ system is a novel platform for Acoustic Ejection Mass Spectrometry (AEMS) and combines the speed of acoustic sampling with the selectivity of mass spectrometry. This platform has been designed for high throughput analysis of small and large molecules. The technology combines Acoustic Droplet Ejection (ADE), an Open Port Interface (OPI) and could be coupled with the SCIEX Triple Quad 6500+ system or the ZenoTOF 7600 system.
The Echo® MS+ system comprises of an open-port interface (OPI) and acoustic droplet ejection (ADE) module which could be coupled with a mass spectrometer. The mass spectrometer could either be a SCIEX Triple Quad 6500+ system or the ZenoTOF 7600 system. This non-liquid chromatography based; high-throughput screening platform enables rapid analysis of compounds at speeds of up to 1 sample/second.
The ability to consistently achieve reproducible results on many complex samples across multiple days is critical to a routine clinical laboratory. Laboratories relying on analytical instrumentation require stability and robustness to perform a variety of screening and confirmatory assays with confidence. Liquid chromatography-tandem mass spectrometry (LC-MS/MS) has become the preferred analytical method in the clinical laboratory to reliably perform clinical testing as it provides best-in-class performance and reliability for the most challenging assays. LC-MS/MS offers the required levels of sensitivity and specificity for the detection and quantitation of molecules from complex biological samples, helping laboratories deliver highly accurate data for a variety of clinically relevant analytes across a wide range of assays.
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